Privacy Policy

Your information, explained clearly.

This page explains what data Sivakasi Outlet may collect, how it is used, how it may be shared, and how you can request account deletion or contact us for privacy-related support.

Last updated: June 19, 2026
Coverage Applies to the website, mobile app, enquiry flow, and related services.
Data types May include account details, estimate requests, payment-related records, and support communication.
User options You can contact support, request corrections, or use the account deletion page.

1. Information We Collect

  • Name, mobile number, and account details you provide during registration or enquiry.
  • Order, estimate, and payment-related information submitted through our platform.
  • Messages or details sent through contact forms, chatbot, or WhatsApp integrations.
  • Technical data such as IP address, browser type, device information, and usage activity.

2. How We Use Your Information

  • To create and manage your account.
  • To process enquiries, estimates, scheme participation, and customer support.
  • To improve service quality, user experience, and platform reliability.
  • To send service-related alerts, confirmations, and important updates.
  • To comply with legal requirements and help prevent misuse or fraud.

3. Data Sharing

We do not sell your personal information. We may share limited information with trusted service providers, payment partners, technical platforms, or where disclosure is required by law.

4. Data Security

We take reasonable administrative and technical measures to protect personal information. However, no website, application, or transmission channel can guarantee absolute security.

5. Account Deletion

If you want to request deletion of your account and associated data, you can use our web-based account deletion page.

Some information may be retained where required for legal, compliance, fraud-prevention, or legitimate operational purposes.

6. Your Rights

Subject to applicable law, you may request access to your data, ask for corrections, or request deletion of eligible personal information.

7. Third-Party Services

Our platform may use third-party services such as payment providers, messaging integrations, analytics tools, and hosting infrastructure. Their use of data is governed by their own policies.

8. Contact Us

For privacy-related questions, support requests, or correction requests, please contact us through the website.